Privacy Policy

Last updated: September 2026

BPO Elevator ("we", "our", or "us") is dedicated to protecting your privacy and business confidentiality. This Privacy Policy details how we collect, process, encrypt, and safeguard your marketplace credentials, prompt configurations, and lead pipeline data.

By accessing or using BPO Elevator, you agree to the data collection and processing practices described herein.

Information We Collect

We only gather information necessary to provide ultra-fast auto-bidding and visual CRM functionality.

Account & Profile Information

  • Full name, email address, and authentication credentials
  • Connected marketplace API tokens and webhook signing keys (stored with AES-256 encryption)
  • Custom proposal tone instructions, portfolio URLs, and negative keyword filters
  • Subscription and billing details managed securely via Stripe

Operational & Telemetry Data

  • Auto-bid execution logs, response latencies, and project match scores
  • Deal pipeline stage movements and lead status updates
  • Device type, browser environment, and approximate IP location for account security

How We Use Your Information

Your data is utilized strictly to provide and optimize your automated bidding workflows.

  • To match project feeds against your predefined criteria in real-time
  • To prompt AI models to synthesize bespoke cover letters conforming to your rules
  • To dispatch real-time Telegram bot alerts and email notifications
  • To populate your visual Kanban pipeline and compute revenue metrics
  • To monitor platform uptime, latency, and prevent malicious automated abuse

Data Security & Encryption

All sensitive credentials—including marketplace API keys and session tokens—are encrypted at rest using industry-standard AES-256 encryption. We do not sell your personal data or bid history to third parties.

Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please contact our security team at privacy@bpoelevator.com.